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Return Policy & Cancellation

You have the right to cancel your order up to 14 days after received without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. This only applies to unopened coffee!

If you exercise your right of withdrawal, the product with all accessories and – if reasonably possible – in its original condition and packaging will be returned to Rich.Exclusive. To make use of this right you can simply register your return with us by e-mail. Send an email to info@richexclusive.com and state your order number. We will take care of the rest! We will then refund the order amount as soon as possible but no later than 14 days after notification of your return, provided that the product has already been received in good order.

Articles that are specially ordered are excluded from the return possibility.